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FlexiNet Customer Support
This page has been designed to cover the most common areas where customers may need support. Please click on the link posted below for your particular problem to enable you to confirm, and where necessary, correct the settings on your computer.

If you are experiencing a problem which is not listed below, feel free to contact us by using our Online Contact Form's providing as much detail as possible. Please ensure you include a contact phone number so a member of our support staff can contact you.

Dialup Customers:
   Unable to connect to the internet:
       I have a new computer and need to reinstall the internet connection details
       The modem responds with “no dial tone” error
       The modem dials but the connection is refused on the server
       The modem connects but then disconnects
    The modem connects but I cannot view any websites

Email:
    I have a new computer and need to reinstall the email account settings
    I cannot receive emails
    I cannot send emails
    The system disconnects when I receive emails
    I would like to change my email address


   Contact a FlexiNet representative.

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